ponjavic
0
Hi fellas, new to the forum.
Came to england about a week ago and wanted internet off course so I checked different providers and realised I needed a bt line.
My flat did have bt sockets so I presumed there was an old line there and so it was. I ordered a line from bt and they confirmed it being reconnected 24 hours after I called. I have tried calling my number and there is actually a number there, 5 dial tones and then bt answering machines.
However when I connect phone or computer modem to my main socket there is no dial tone so something is not working.
I've tried the bt online fault service but it doesn't work. If I ring the fault service up it says there is something not working with my line but then offers no further help.
Now I am trying to get through to technical help 800800150 I think but this is costing me loads as I obviously only have a mobile.
I am paying £11 a month and will be getting the bill soon. What can I do?
Came to england about a week ago and wanted internet off course so I checked different providers and realised I needed a bt line.
My flat did have bt sockets so I presumed there was an old line there and so it was. I ordered a line from bt and they confirmed it being reconnected 24 hours after I called. I have tried calling my number and there is actually a number there, 5 dial tones and then bt answering machines.
However when I connect phone or computer modem to my main socket there is no dial tone so something is not working.
I've tried the bt online fault service but it doesn't work. If I ring the fault service up it says there is something not working with my line but then offers no further help.
Now I am trying to get through to technical help 800800150 I think but this is costing me loads as I obviously only have a mobile.
I am paying £11 a month and will be getting the bill soon. What can I do?























