Deleted member 36669
Guest
Ordered the 3Gbps service, and install day is today.
Engineer came early, nice fella, did the job, and left me with a 1Gbps service running via an Adtran SDX621i modem attached to a Linksys SPNMX42 and a couple of Linksys SPNMX55s, but said someone would be round later to "change it to 3Gbps".
I called CF to ask when "later" was, but the poor chap who answered the call:
* informed me I actually needed a new, second appointment to get the 3Gbps service
* couldn't tell me what was going to be changed at the second appointment (kit? line?)
* couldn't offer me any dates for that appointment as none were available.
Is this normal for CF?























