GreenLantern22
ULTIMATE Member
I suspect they are not going to be able to play the same dirty trick on customers next year. If they do no one will stick with them because they will be the most expensive ISP / quad bundle company. But let's have a look at the T&Cs:But VM will get them next year with a mid term price rise, the rise is calculated from the list price of the products NOT the discounted price the customer is paying!!!! My VM monthly charge went up by nearly a third, hence my parting of the ways from VM.
https://prod.ctassets.virginmedia.c...023_as_amended_21_July_2023_v2_11ec03ff26.pdf
(2) The annual price adjustment will apply to the monthly subscription price you are paying at that time and also (if applicable) to the monthly subscription price payable after subsequent expiry of any applicable offer or discount. For example (just for illustrative purposes), if you joined in August 2023 on an offer price where the monthly subscription charge is £40 a month for the first 18 months, then standard pricing from
month 19 (currently £50 a month), using RPI rates that are illustrative only:
Year 1: In April 2024 you would see your offer price increase to £43.56 a month (if RPI announced in the preceding February was 5%, plus the 3.9%) i.e. £40 x 1.089 = £43.56. Your standard monthly price payable from month 19 would increase also (£50 × 1.089= £54.45), although you would not pay this amount until February 2025, 18 months from the date that you entered your contract; and
Year 2: In April 2025 (provided you have not re-contracted onto another price) you would be paying the standard monthly price and you would see your monthly subscription charge increase from £54.45 to £56.57 a month (if RPI announced in the preceding February was minus 1.5%, meaning we only applied the 3.9% increase) i.e. £54.45 x 1.039 = £56.57355;
So it's clear they won't do it again. But if you let your contrct lapse and remain with them, then yes the rises will apply to the non-discounted contract price. But then again you will crazy to stay with VM on a non-discounted contract as the price difference is crazy. I do feel sorry for the people that don't check their bills and get ripped off by this as they are probably the most vulnerable...























