tellme
Member
Dear Forum,
I am preparing to leave VM because of area oversubscription (my upload speed is 0.1 Mbs hence cannot make VoIP calls WFH).
On installing VM few years ago I disconnected my BT line hence there is no socket inside the house. The only thing left is the BT cable popping up from the ground outside the door. The cable is not terminated.
I understand that any new ISP I'll pick will rely on OpenReach technician to visit the property, make the installation and probably fiddle with the street cabinet as well.
Question: What's the current availability of OR's technicians (as of 31 Jan) due to Covid?
Reason for asking is that any new ISP is keen to take an order but I am worried that they slot me in and the actual installation happens who knows when...?
Second issue is how I time the termination my 16mth contract with VM (I can claim minimum speed not provided) for free but avoid the mess that the new line is not installed timely and I am left with no internet that would be a total disaster since I need it for WFH.
Many Thanks
I am preparing to leave VM because of area oversubscription (my upload speed is 0.1 Mbs hence cannot make VoIP calls WFH).
On installing VM few years ago I disconnected my BT line hence there is no socket inside the house. The only thing left is the BT cable popping up from the ground outside the door. The cable is not terminated.
I understand that any new ISP I'll pick will rely on OpenReach technician to visit the property, make the installation and probably fiddle with the street cabinet as well.
Question: What's the current availability of OR's technicians (as of 31 Jan) due to Covid?
Reason for asking is that any new ISP is keen to take an order but I am worried that they slot me in and the actual installation happens who knows when...?
Second issue is how I time the termination my 16mth contract with VM (I can claim minimum speed not provided) for free but avoid the mess that the new line is not installed timely and I am left with no internet that would be a total disaster since I need it for WFH.
Many Thanks























