bpullen
ISP Rep
Hi marcaudio, the traffic shaping information *is* linked from the signup pages, just had a quick look and there's a link to it here.
Irrespective of this, I'm sorry to hear you're having problems. When you say your speeds are slow, what traffic is it you're referring to (e.g. web browsing, peer-to-peer, Usenet?)
I'd also be interested to know what results you get from a BT Speedtest.
If you can provide me with a username or ticket ID then I'd be happy to take a quick look over your account to see if I can find any problems with it?
Rgds,
Irrespective of this, I'm sorry to hear you're having problems. When you say your speeds are slow, what traffic is it you're referring to (e.g. web browsing, peer-to-peer, Usenet?)
I'd also be interested to know what results you get from a BT Speedtest.
If you can provide me with a username or ticket ID then I'd be happy to take a quick look over your account to see if I can find any problems with it?
Rgds,























