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New Three 4G Hub

smithbill17

Top Member
We discussed it in the thread below smithbill17.

Thread Below

It's a Sercomm, but no one has it yet so don't know if it's anything to write home about so far. :giggle:
Oops, sorry - i should've done a bit more searching 😊

So if I understand correctly the Three "4G Hub" is a ZTE MF286D (Cat12) and the "4G Plus Hub" is a Sercomm something-or-other and is also a Cat12 router?

If they are both Cat12, then chances are they wont be overly different in terms of max download/upload performance given the same Three network masts? So is there any reason to pay Three £17/month for the "4G Plus Hub" rather than £14/month for the lesser "4G Hub" ?

Currently i'm using the Three supplied Huawei B535 which is kinda rubbish, so i'm just looking for something that offers better than that without paying much more than that £15/month I currently pay Three for Unlimited data.
 

The Wee Bear

ULTIMATE Member
Oops, sorry - i should've done a bit more searching 😊

So if I understand correctly the Three "4G Hub" is a ZTE MF286D (Cat12) and the "4G Plus Hub" is a Sercomm something-or-other and is also a Cat12 router?

If they are both Cat12, then chances are they wont be overly different in terms of max download/upload performance given the same Three network masts? So is there any reason to pay Three £17/month for the "4G Plus Hub" rather than £14/month for the lesser "4G Hub" ?

Currently i'm using the Three supplied Huawei B535 which is kinda rubbish, so i'm just looking for something that offers better than that without paying much more than that £15/month I currently pay Three for Unlimited data.
I don't think there'll much in it between the two routers smithbill17.

Being a cheapskate I'd be going for the £14 jobby.

Would be interesting to find out how the '4G Plus Hub' performs though as we all seem to be a right nosey lot in here. :giggle:

Not sure what extra delights you'll get for the extra pennies though.:unsure:

Maybe just that it has a companion app.

Still no reviews in for the app yet.

Three Hub App
 

Mr Choo

Pro Member
I use a 818 and a 535 in different places. With respect to speed with a smarty sim I see little difference when used in the same place, my main address. The 818 is obviously better but not by much in my particular location (yet) which is not in the Three "home broadband postcode area". If however your in better area you may see more of a difference.
Today with the 818 I saw peaks of 90 mbps with the best average download 56mbps.
There is still mast/network stuff going on as well so hopefully when it does get sorted it will be more reliable, I have to drop to 3g sometimes.
I have the 525 here too and would need to get it out and test but when the 535 came (contract sim in another handset now for her data and hotspot) there was nothing between them apart from being unable to use the inclusive minutes with the 535 so it is now where the 525 would not drop cleanly to 3g to make/receive calls as the house is blind to the local mast but gets a signal from 24 miles away (cellmapper). 3G does switch in eventually there but useless if depending on it for calls.
 

smithbill17

Top Member
One more thing concerning Three's 4G Hub deal that i'd like to ask others for their experience:

Q. when I do the dumb "Check Availability" thing on Three's website and put in my postcode, I get the "We're on our way. We're busy expanding our network to connect more homes" and I can't then proceed with the "4G Hub" deal. If I phone them up and say "give me this deal or i'm leaving", are they just going to say they cant, and that's all there is to it??
 

Adam2173

Regular Member
One more thing concerning Three's 4G Hub deal that i'd like to ask others for their experience:

Q. when I do the dumb "Check Availability" thing on Three's website and put in my postcode, I get the "We're on our way. We're busy expanding our network to connect more homes" and I can't then proceed with the "4G Hub" deal. If I phone them up and say "give me this deal or i'm leaving", are they just going to say they cant, and that's all there is to it??
You could type in a random postcode where it is available and get it that way. Can still checkout with your own postcode and address details. Or you could use this link http://www.three.co.uk/store/broadband/home-broadband/three5ghomebroadband courtesy of Sam from one of the articles comment sections.
 

smithbill17

Top Member
You could type in a random postcode where it is available and get it that way. Can still checkout with your own postcode and address details. Or you could use this link http://www.three.co.uk/store/broadband/home-broadband/three5ghomebroadband courtesy of Sam from one of the articles comment sections.
I knew someone here would have the answer (y)

Have you noticed their 'smallprint' says "Each April, your Monthly Charge will increase by 4.5%". I know they all do this now, but 4.5% strikes me as greedy.
 

The Wee Bear

ULTIMATE Member
I knew someone here would have the answer (y)

Have you noticed their 'smallprint' says "Each April, your Monthly Charge will increase by 4.5%". I know they all do this now, but 4.5% strikes me as greedy.
Thank goodness for the cheapy piggy backers, none of that milarky with them. :giggle:
 

smithbill17

Top Member
I phoned Three - after the usual 15mins giving inside leg measurements and being transferred around, the 'Upgrades' guy told me they dont have any stock of the "4G Hub" (£14/month) or of the "4G Plus Hub" (£17/month).

And they wouldn't 'waive' the £36 fee for upgrading 1 month ahead of my existing contract end date.

But hey, they will let me keep my current loyalty discount for another 2years and keep paying £15/month and I carry on using my B535 - err, why would I do this?? Pay £1 more than everyone else and keep using a rubbish B535 instead of paying £14/month and have a new Cat12 router!? Three are clueless.
 

Lucian

ULTIMATE Member
I phoned Three - after the usual 15mins giving inside leg measurements and being transferred around, the 'Upgrades' guy told me they dont have any stock of the "4G Hub" (£14/month) or of the "4G Plus Hub" (£17/month).

And they wouldn't 'waive' the £36 fee for upgrading 1 month ahead of my existing contract end date.

But hey, they will let me keep my current loyalty discount for another 2years and keep paying £15/month and I carry on using my B535 - err, why would I do this?? Pay £1 more than everyone else and keep using a rubbish B535 instead of paying £14/month and have a new Cat12 router!? Three are clueless.
Let it expire then apply again via topcashback and mobiles.co.uk. @GavinAshford says he's paying around £6 this way:

https://www.ispreview.co.uk/talk/threads/testing-three-4g-5g-inc-smarty-mobile.37064/post-263441
 

Gandi69

Top Member
I wouldn't get your hopes up about that new router being vastly better than your current B535 especially considering its still going to be on three. Although I do agree why should you pay more for lesser specced equipment
 

Adam2173

Regular Member
I've just ordered their 4g hub so i'm curious if i'll receive it anytime soon if they have no stock. Claims to be with me on Thursday. I'll keep the dedicated thread updated if i receive the device. Take some screenshots of the router ui etc..
 

Zathan

Pro Member
I don't think there'll much in it between the two routers smithbill17.

Being a cheapskate I'd be going for the £14 jobby.

Would be interesting to find out how the '4G Plus Hub' performs though as we all seem to be a right nosey lot in here. :giggle:

Not sure what extra delights you'll get for the extra pennies though.:unsure:

Maybe just that it has a companion app.

Still no reviews in for the app yet.

Three Hub App
Looks extremely pointless and basic, why not use the web UI?
 

Bubblesthefish6

ULTIMATE Member
Looks extremely pointless and basic, why not use the web UI?
its a basic router for basic people. Change my mind!
 

Seani

Top Member
I knew someone here would have the answer (y)

Have you noticed their 'smallprint' says "Each April, your Monthly Charge will increase by 4.5%". I know they all do this now, but 4.5% strikes me as greedy.
It is, it’s 4.5 minimum +Consumer Price Index.

Ofcom the toothless and spineless regulator does it’s usual regulation, nothing.
 

TTJJ

ULTIMATE Member
It is, it’s 4.5 minimum +Consumer Price Index.

Ofcom the toothless and spineless regulator does it’s usual regulation, nothing.
This really grinds my gears. They lie and say it’s due to the increasing cost of services, if that was the case you’d see higher costs for the service, not a contracted price rise. In fact the price rises on which the increases are based on are affected by the price rices so it’s a never ending circle. Whoever dreamt that up and managed to market it to consumers as a cost relating to the increase in costs is a marketing genius.

and regulators have just seemingly accepted it. If anything, I would hazard a guess that the cost for MNOs to provide service is actually rapidly decreasing.
 

Seani

Top Member
I can't see any reference to the CPI in the contract details, just the 4.5%.
It’s actually a unfair term.


All customers should be RPI or CPI the date you joined is irrelevant

Ofcom 2013 mid contract (minimum term):

 

TTJJ

ULTIMATE Member
But that’s referring to where the price rises are unexpected, they got around this instead by contracting in the price rises and Ofcom hasn’t bothered with this so they’ll be allowed to get away with it until they do.

I think some of the large players saw that CPI or RPI increases were going to become a bit stagnant compared to what they predicted and so whacked on a fixed increase + a variable one to make sure that they’re still getting more money.
 

Seani

Top Member
But that’s referring to where the price rises are unexpected, they got around this instead by contracting in the price rises and Ofcom hasn’t bothered with this so they’ll be allowed to get away with it until they do.

I think some of the large players saw that CPI or RPI increases were going to become a bit stagnant compared to what they predicted and so whacked on a fixed increase + a variable one to make sure that they’re still getting more money.
Which again goes against Ofcom own ruling, problem is Ofcom will only take on investigation when a large number of consumers or group of consumers take it to them.

I mean how is internet equality access served to the poorest on benefits or pensions even pre CoVID with over inflation rises Retail staff do not disclose. Now it’s 4.5%+ some more, it’s ridiculous for everyone but those strapped for cash it’s a absolute inequality esp given the state of BT Openreach under Ofcom for decades where mobile broadband is the only way to get decent speed the most part of nationwide.
 
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