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New Zen User

I have now (finally) moved over to Zen ADSL through the Wires Only Trial (Single User), ie no activation charge. All I can say at the moment is wow! :)

I am using an ASUS AAM-6000UG USB modem and from ocean.zen.co.uk I am getting around 60KB/s downloads. That still takes some getting used to, having come from 56k dial up when I would be lucky to see 5KB/s.

Also my ingame ping with Half Life/TFC is around 35 :)

I used to have ISDN and couldn't really get a ping below 80.

Sorry if this is old news to all you DSL users, but I am still getting used to the speed :)

I would also like to point out just how friendly Zen were when I phoned them up for a couple of questions regarding my email etc. Its worth a lot for me to have a company who are friendly and courteous when dealing with the customer, and especially us newbies :)

Well done Zen, you have a happy customer here. I hope it continues.
 
I agree with you that the web access is very good, and that their telephone support people are friendly. However I must disagree with the in game pings, I'm lucky to get less than 100 in CS. I emailed them over a week ago and have yet to receive a reply.
 
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Nope, pings are still poor, although occasionally going down to 70ish now (BW Jolt etc). I'm still waiting for a reply to my email to their tech dept.....
 
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