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no conformation of application

o00scorpion00o

Casual Member
I orderd on the 1st of January the 1 year sky bird package and got no conformation e-mail yet. Is this normal? . How long does it usually take to get an e-mail to say that they received your order and that the account will be set up in so many days or whatever? . Also the link to the faq page seems to be dead ?. What satellite is used for the service what position is it? I also tried the phone number and I'm told it does not exist!. Anyway would appreciate any feedback.

Thanks
 

Sean

Casual Member
The contact # for Micronet is 0870 1999060 within the UK or +44 870 1999060 if calling from outside the UK.

The online application does not appear to work as I encountered the same issue - First it tried charging me £25 for shipping and later it accepted my order without even asking for any payment details, so after getting no confirmation by E-mail I decided to order by phone.

I ordered the trial package by telephone back mid December so I can confirm the number was working at least back then. It took around 5 days before my account was activated, although somehow it was activated for the Eutelsat 7E package. It took another few days for them to activate it on E-bird 33E.

Speedwise, I got between 800k and 1.4Mbps (max) for the first 300MB. After this my link is capped at either 494.1k or 620k regardless of the time of day or night or download source but the performance rarely drops below 400k during peak time. So far I've downloaded about 1.7GB to date without any noticeable further decrease in performance.
 
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