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e.kimmerce

Casual Member
Is it me or is this service getting alot worse?

It was good and stable for a long while but, over the last 5 days, I've had no connectivity and one call from tech support. They're not even answering the phones now and haven't been for the last 72 hours - all you will get is an answering machine advising you to call back later due to 'extremely high call volumes'.

I know this outage of connectivity might not be the case for all customers and it may be just people connected to my exchange (Stamford Hill, London), but has anyone else been able to successfully contact them at all?

I know BDB is launching 'new and exciting' products at the moment, but if they are going to ignore general customer service and tech support queries, they are wasting alot of money and time in current efforts. Punters like myself will go elsewhere and the market is competitive enough to get a better deal.
 
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