Further to my thread about Plusnet I can now confirm that they paid me back in full and perhaps I should have stuck with them in spite of everything. BT is now on the case. It has just confirmed that a line re-started by Plusnet (in a separately rated part of our property) which was up and running less than two months ago, albeit in the wrong place, has now vanished. This in spite of a BT engineer (step forward the bloody awful Open Reach) site visit less than a week ago confirming what I knew already that there were, in fact, two lines connected at this property and it would only require a bit of work at the Exchange and he would 'be back'. This afternoon the so-called BT chairman's office rang claiming that, suddenly Hey Presto, there is 'no capacity' I think BT and its side kick Open Reach make it up on the hoof.























