Xanthus
0
Hi,
Can someone please help me as I'm getting frustrated and don't know what to do.
My annual contract came to an end on the 28th March and I couldn't wait to get rid of Breathe so I phoned them immediately to request my MAC. 5 working days later and nothing so I phoned again. They told me there was a problem getting the code due to a tag on the line from Demon whom I've never been with. They said they'd pass the problem to their technical people to sort it out.
Now, on May 1st I still have nothing except a phone bill that's going through the roof calling their 'Customer Support' number at 60p/min. I've made numerous calls and raised tickets on their messaging system, but still nothing.
Where do I go from here? My next payment is due soon and I really don't want to be with them any longer. I don't really want to cut my connection and be without internet until I get connected with someone else.
Can someone please help me as I'm getting frustrated and don't know what to do.
My annual contract came to an end on the 28th March and I couldn't wait to get rid of Breathe so I phoned them immediately to request my MAC. 5 working days later and nothing so I phoned again. They told me there was a problem getting the code due to a tag on the line from Demon whom I've never been with. They said they'd pass the problem to their technical people to sort it out.
Now, on May 1st I still have nothing except a phone bill that's going through the roof calling their 'Customer Support' number at 60p/min. I've made numerous calls and raised tickets on their messaging system, but still nothing.
Where do I go from here? My next payment is due soon and I really don't want to be with them any longer. I don't really want to cut my connection and be without internet until I get connected with someone else.























