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Norton AV Liveupdate problems with Security Updatyes

Hi,

I was wondering if anyone can help me, I am having some problems getting the Symantec Security Update installed with Norton AV. The thing is the problem seems to be that the update is failing when updating cclogin.dll and now ccwebdu.dll or similar.

I have read several forum posts, about renaming these files and trying again, but Windows won't let me do this until Norton's main windows are closed and then when I re-launch it, the programme wants to re-install these files but the thing is I still can't update them.

I was wondering if anyone knows of any work around, as I am even trying copying upto date coipies from another computer to get around this problem, and although I have found one file needed, does anyone have advice on how to solve this annoying problem, which keeps on occuring, and even removing and re-installing Norton av does not fix this problem.

Thanks,
jd taylor
 
Try uninstalling and then reinstalling the software.

Better still dont bother reinstalling Norton and get NOD32 or Bitdefender :)
 
Go thru the help section on the Norton site, there is a section on how to manually remove components from the "installed" register so you can over-write then if they become corrupted; mind you it's easier to do as rru says and (if you're lucky) the glitch I encountered will give you a fresh years subscription as well.
 
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Captain, your signature contains a spelling mistake - 'believe' :D

"What a choice, A Liar, A Vampire or a Drunk.
And the Liar won (well he says he did but he's a liar so can we beleive him??)"
 
Thanks RRU, I never could spell even though they say "Practice Makes Prefect"
 
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