The Wee Bear
ULTIMATE Member
Oddly enough I've never had any VoLTE icons on O2, but it does drop from 5G to 4G when calling, not 3G.Nope, every time I made a call it hands off to 3G.
Oddly enough I've never had any VoLTE icons on O2, but it does drop from 5G to 4G when calling, not 3G.Nope, every time I made a call it hands off to 3G.
When we used to order new lines from O2 we used to have to ask support to enable WiFi calling and VoLTE. That was when we ordered handsets too.
I think that changed as you now specify what device the sim is for.
May be worth checking.
It could also be the port. I ported two numbers the other day and the final stage of the port on the second line did not complete until 7pm. I was receiving calls from O2 numbers on my O2 sim but calls from the other networks on my EE sim.
Welcome to O2.
4G is definitely VoLTE it's just another word for 4G callingOddly enough I've never had any VoLTE icons on O2, but it does drop from 5G to 4G when calling, not 3G.![]()
At least the latency is a little better (?)
Yeah I know, it's just a bit odd I've never had any VoLTE icon on O2, not even on the S24U, you'd have thought O2 would have used the icon.4G is definitely VoLTE it's just another word for 4G calling![]()
I don't get the icon on Three either, on both my last two Samsung phones or the OnePlus. Definitely works, well I'd be screwed right now if it didn'tYeah I know, it's just a bit odd I've never had any VoLTE icon on O2, not even on the S24U, you'd have thought O2 would have used the icon.
I don't seem to have the icon on Talkmobile either, but calls are using 4G just fine.
The icon is there on 1p though.
Not that it's matters, as long as it works.![]()
Yes no icon here on Three for me either cg0.I don't get the icon on Three either, on both my last two Samsung phones or the OnePlus. Definitely works, well I'd be screwed right now if it didn't
My port has completed now and VoLTE and VVM is working now.Welcome to O2.
Just had an email from O2 saying as of January my sim only will be migrated to new terms and conditions. The £1.80 price rise.
Extended roaming now included (63 destinations).
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That’s the one!
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We're writing to tell you about some changes that'll affect elements of the services you receive from us, such as out-of-bundle charges, and the way our price rises will work from 2025 onwards. Please make sure you read this information carefully and take the time to understand what it means for you.
From 9 January 2025, we’ll be moving you onto the latest version of our Pay Monthly mobile agreement terms and conditions including our recent changes to annual price rises from 2025.
What’s Changing?
We've outlined the changes to our terms and conditions below.
Annual Price Rises
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Following new regulation from Ofcom we are changing the way we do annual price rises, to provide more clarity and certainty for all customers. We’ll present any changes to your bill in precise pounds and pence, rather than using percentages or inflation measures.
With this in mind, we want to let you know that from April 2025, the cost of your airtime plan will increase by £1.80 a month.
We understand price rises are never ideal and want to reassure you this will only affect your airtime plan, with the cost of your device remaining frozen. We'll also contact you nearer the time to confirm this.
Customer Discounts
From 1 April 2025 any recurring discounts applied to your account will remain unchanged and will not increase in line with any annual price adjustments.
Currently recurring discounts applied to your account would be increased every year at the Retail Price Index (RPI) rate of inflation plus 3.9%.
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Changes to your out-of-bundle costs
We're making pricing changes to some of our charges outside your monthly allowance, this covers things like SMS, MMS and voice calls outside of your usual allowance.
Information on these changes to out-of-bundle and additional service charges can be found in a table at the end of this document.
Additionally, some out-of-bundle charges will be subject to an annual 5% increase, effective every 1 April from April 2026. The full list of extra charges can be found here.
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Roaming – Fair Usage Policy
We're extending our permanent roaming fair usage policy, that we already have for Europe Zone, to include Rest of World roaming. Using the service for more than 63 days in a four-month period is considered unfair use. If this happens, you'll receive a notification via text, and continued overuse will result in surcharges.
These surcharges are £3.50 per GB for data, 3.3p per minute for calls and 1p per text. The surcharges will appear on your next month’s bill. We’ll stop applying surcharges to your inclusive roaming usage once the majority of your usage over the previous four months has been in the UK.
These charges only apply if you exceed the fair usage policy. Roaming in our Europe Zone up to 25GB, remains unchanged.
International roaming rates are changing.
Standard voice rates will increase from £2 per minute to £3 per minute, and SMS rates will rise from 50p to £1.
What does this mean for me?
There’s nothing you need to do, and these changes will be applied automatically from 9 January 2025.
However, because of these changes, you have the right to end your airtime plan in the next 30 days. If you decide to cancel your airtime plan, you’ll need to either continue paying your device plan in the agreed monthly instalments (you must call us to arrange this) or you can pay the remaining balance off in full. This is because your device plan is a separate loan agreement.
Thinking of leaving us?
If you decide to leave us, you can cancel your contract any time in the next 30 days by calling 202, free from your O2 phone or on 0344 809 0202. If there’s an outstanding amount left on your device plan, this will still need to be paid off, either by continuing with the instalments already set up, or you can opt to pay it off in full, a member of the team will be able to help you. You can also reach out to us via webchat for assistance.
If you want the instalment plan to continue you must call us and ask an agent to continue the device payments monthly for you, if you decide to leave without calling and arranging this first, your device instalment plan will end, and you’ll need to pay it off in full.
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Thanks,
O2
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Out-of-bundle costs
You can view the out-of-bundle prices that are changing below:
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![]()
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Yes I got it this morning too chrissyyy, not a happy bunny, my plan was only £5 the last rise was 44p.![]()
It sure is chrissyyy, it'll be £10 in no time, then I'll just be canceling.That’s the one!
My last rise was 70p!
£1.80 is quite steep on an £8.70 SIMO.
I also got it but yesterday at 11:33 am
[td]
We're writing to tell you about some changes that'll affect elements of the services you receive from us, such as out-of-bundle charges, and the way our price rises will work from 2025 onwards. Please make sure you read this information carefully and take the time to understand what it means for you.
From 9 January 2025, we’ll be moving you onto the latest version of our Pay Monthly mobile agreement terms and conditions including our recent changes to annual price rises from 2025.
What’s Changing?
We've outlined the changes to our terms and conditions below.
Annual Price Rises
[td]
[/td]
[/td]
[td]
Following new regulation from Ofcom we are changing the way we do annual price rises, to provide more clarity and certainty for all customers. We’ll present any changes to your bill in precise pounds and pence, rather than using percentages or inflation measures.
With this in mind, we want to let you know that from April 2025, the cost of your airtime plan will increase by £1.80 a month.
We understand price rises are never ideal and want to reassure you this will only affect your airtime plan, with the cost of your device remaining frozen. We'll also contact you nearer the time to confirm this.
Customer Discounts
From 1 April 2025 any recurring discounts applied to your account will remain unchanged and will not increase in line with any annual price adjustments.
Currently recurring discounts applied to your account would be increased every year at the Retail Price Index (RPI) rate of inflation plus 3.9%.
[td]
[/td]
[/td]
[td]
Changes to your out-of-bundle costs
We're making pricing changes to some of our charges outside your monthly allowance, this covers things like SMS, MMS and voice calls outside of your usual allowance.
Information on these changes to out-of-bundle and additional service charges can be found in a table at the end of this document.
Additionally, some out-of-bundle charges will be subject to an annual 5% increase, effective every 1 April from April 2026. The full list of extra charges can be found here.
[/td]
[td]
Roaming – Fair Usage Policy
We're extending our permanent roaming fair usage policy, that we already have for Europe Zone, to include Rest of World roaming. Using the service for more than 63 days in a four-month period is considered unfair use. If this happens, you'll receive a notification via text, and continued overuse will result in surcharges.
These surcharges are £3.50 per GB for data, 3.3p per minute for calls and 1p per text. The surcharges will appear on your next month’s bill. We’ll stop applying surcharges to your inclusive roaming usage once the majority of your usage over the previous four months has been in the UK.
These charges only apply if you exceed the fair usage policy. Roaming in our Europe Zone up to 25GB, remains unchanged.
International roaming rates are changing.
Standard voice rates will increase from £2 per minute to £3 per minute, and SMS rates will rise from 50p to £1.
What does this mean for me?
There’s nothing you need to do, and these changes will be applied automatically from 9 January 2025.
However, because of these changes, you have the right to end your airtime plan in the next 30 days. If you decide to cancel your airtime plan, you’ll need to either continue paying your device plan in the agreed monthly instalments (you must call us to arrange this) or you can pay the remaining balance off in full. This is because your device plan is a separate loan agreement.
Thinking of leaving us?
If you decide to leave us, you can cancel your contract any time in the next 30 days by calling 202, free from your O2 phone or on 0344 809 0202. If there’s an outstanding amount left on your device plan, this will still need to be paid off, either by continuing with the instalments already set up, or you can opt to pay it off in full, a member of the team will be able to help you. You can also reach out to us via webchat for assistance.
If you want the instalment plan to continue you must call us and ask an agent to continue the device payments monthly for you, if you decide to leave without calling and arranging this first, your device instalment plan will end, and you’ll need to pay it off in full.
[/td]
[td]
Thanks,
O2
[/td]
[td]
Out-of-bundle costs
You can view the out-of-bundle prices that are changing below:
[td]
![]()
Yes I got it this morning too chrissyyy, not a happy bunny, my plan was only £5 the last rise was 44p.
Sorry about the wonky formatting, but hopefully it's still readable for anyone that might be interested.![]()
Think it might be time to move back to Vodafone for me I am on the same £5 plan and £1.80 price increase is pretty steepIt sure is chrissyyy, it'll be £10 in no time, then I'll just be canceling.
Yes it seems a very unfair rise for their low cost plan customers Stewart.Think it might be time to move back to Vodafone for me I am on the same £5 plan and £1.80 price increase is pretty steep
These rises really do play into the hands of the MVNO’s that have a no rise policy.Yes it seems a very unfair rise for their low cost plan customers Stewart.![]()
Correction Wednesday at 11:39 am and it's not even that badI also got it but yesterday at 11:33 am![]()