WHAT EQUIPMENT DOES BE
PROVIDE?
Be will provide you with a welcome pack, including a Be Box modem, adaptor, cables and filter(s) and a CD and booklet (the 'Equipment'). Be agrees to lease the Equipment to you for as long as you continue to receive the Services under these Terms. The Equipment remains the property of Be and you will need to take good care of the Equipment while it is leased to you.
Upon termination of your contract, the Equipment must be returned to: Returns Centre, Freepost RLZT-YYRG-LYCB, Zone A, Normanton, WF6 1TF. Any Equipment not returned to us will be subject to a fee of £35 (we'll assume you like it so much that you want to keep it, and we naturally need to be reimbursed for its replacement cost). The charge will be made to your Direct Debit bank account, or card. Please note that if you choose to keep any Equipment after we stop providing Services, it is supplied to you 'as is', without warranty and we are not able to support it online or through our member support hotlines.
If your Be Box modem is faulty, Be will repair or replace it, providing the fault is not caused by abuse or negligence while in your care. Replacement items of Equipment are available on payment of the applicable replacement items fee(s) details of which can be found on our home product page (click here for details). You will need to return any faulty or replaced items of Equipment to Be Un Limited at the address shown in the paragraph above. Do bear in mind that while leasing the Be Box, you are only permitted to use it for your own personal use to connect to the Be network, or a network approved by Be.