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Oh dear.. This is not good, not good at all

sentup.custard

ULTIMATE Member
Looks as if they use the PPP protocol ;)
Pretty P*ss Poor.
Glad to say I'm not with "Screwed-every-day-so-not-really-Virgin Mediocre", so I'm afraid I can't comment on what it's like here.
 

sentup.custard

ULTIMATE Member
Afterthought (on a more serious note)...

Have you confirmed that they have actually upgraded it? They're not exactly known for getting things right first time, and at a busy time of day I wouldn't be very surprised to see those sort of results on a 50 meg line, especially if you're in a bit of a congested area.
 

sentup.custard

ULTIMATE Member
Very true - not being a customer (or a potential one) I'd forgotten that their upload speeds are so restricted.
End of that idea, then - apologies for red herring.
 

Mark.J

Administrator
Staff member
ISPreview Team
The first port of call is to complain and ask them to fix it.

Also you don't say if the original 50Mbps service ran at the same download speed or if it was closer to 50Mbps?

It may just be a configuration error, which can occur, or they might be suffering from a lack of local capacity. Virgin are known for over oversubscribing some areas, which can result in customers paying for speeds that they're not actually able to achieve.
 

AAuser27

Top Member
Sorry I just saw these replies.

Yes it was upgraded to 200. Right config etc. Same superhub and yes before my 50 service did (as it does again now) run at 50-55 all the time.

It died about 4PM and stayed like that till around 2 but I did get 199 down in the early hours (1:50am - which proves it's not my/their equipment) but that was it. even this morning at 11am it was under 100.

Apparently my area is really bad - told this when I downgraded. Was not told this when I upgraded.

Have ordered a new phone line and arranged to move my FTTC over with Zen. Wanted to go back to AAISP but this " new packages" seems to be pixie dust.

Had another VM install going on this week to give me another 200mbps for the upstairs part of the house. Needless to say it's been cancelled.

Shame but nothing I can do about it.
 

AAuser27

Top Member
And here's another question,

WHy can;t you handle single thread? Why does FTP on TBB show as under 11mbps?

WHY can't I get more than 1.1MB/sec using FTP but on other connections (up to 330 in the case of FTTP) they max out?

200 is great all day long if you are going to download big files. But those of us wanting to FTP are stuffed.
 

AAuser27

Top Member
never mind,

I was about to work with you to try and solve it but when I was told my price rise was not a price rise it was where my "invisble discount" had been removed. I just thought stuff you and cancelled the lot.

Bunch of clowns
 
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