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Online gamers who are with vispa please read...

Easynow

Pro Member
Whilst all my mates are able to get >30ms ping to UK and some German servers i am only ever able to see >55ms. Not only this my ping is unstable and alot of the time means games are totally unplayable.

Does anyone else have this problem? I am on the 2mb line. I am always able to upload and download at the highest rate possible and have no complaints there its just ping times etc which really Pi**es me off!

thanks in advance
 

Purple 1

Regular Member
Easy, I would do a traceroute to your chosen server to see where the bottleneck is.

If its at Vispa's end I would email the traceroute to their support and get them to check. Have you checked to see the state of health of your local exchange? You should be able to find these details at samknows.com

Hope this helps ;)
 

vispanet

ISP Rep
If you send a traceroute to support@vispa.net we'll have a look into the problem.

As Purple 1 has mentioned it is most probably something to do with capacity at your exchange however at this stage it's difficult to pinpoint the problem.
 

ManOfMeans

ULTIMATE Member
A traceroute might not be enough do a pathping to a certain time scale say 600 seconds it will give better stats to work out where the problem is.
 
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