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Ontel Talktalk

Hi
I've just got my ontel bill and noticed they put up the line rental from £9.99 to £10.50 without informing their customers its annoying not being told
Is funny when these company's buy out another company the PRICES automatically go up.:mad: :mad:
 
I got a letter telling me that my tarrif (line rental) would stay the same. I will leave if it goes up.
Vince
 
Apparently, if you have online billing you will still receive 50p/month discount reducing your rental down to £9.99
Vince
 
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I didnt get any letters to inform me of price rise i dont like the e biling still like the good old fashion paper bill
 
Ive just phoned bt and registered with them i will pay 50p more for line rental but will get better service
free 1571 which i couldnt get with onetel
free caller display onetel charge £1.50
and the best of all free reg for CPR caller prevention registry
which i paid £28 3 moths ago:mad: :confused: :shrug:
 
I thought legally they were meant toi give you notice of this price increase before hand by letter, email or website and if they haven't you may like to see if ofcom may be interested.
 
I am amazed at the problems we had when we were with Talk-Talk. Service and Customer Service degraded to early BT days. It took us 3 weeks to try to get minor service changes...they simply couldn't get their people to talk to one another coherantly, and we finally gave up and cancelled their services altogether. It is really a shame, because as of about 2 years ago, Onetel was a top-notch provider.

My personal advice: If you are considering Onetel (now Talk Talk), then run from them whilst you can.
 
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