ralphf
0
I requested a MAC code from Opal on September 10. I received a email on September 14 saying "your MAC code is below" - BUT IT WAS BLANK
Called Opal Sept 15 - told "it will be requested urgently and I would be called back" NO CALL FROM OPAL
Called Opal Sept 17 - told "many Nildram customers are waiting for MAC codes and we have a major system problem which is a very high priority to fix - we will call you back" NO CALL FROM OPAL
Called Opal Sept 24 - given MAC code - BUT IT WAS NOT A MAC code!
Called Opal Sept 24 - was told "MAC code had been issued and used" - palpably untrue. Was then told "requested urgently and support have said it will be issued today" I asked to speak to a supervisor / manager "none available" NO MAC CODE RECEIVED
How do they get away with it?
How can I get a MAC code?
Called Opal Sept 15 - told "it will be requested urgently and I would be called back" NO CALL FROM OPAL
Called Opal Sept 17 - told "many Nildram customers are waiting for MAC codes and we have a major system problem which is a very high priority to fix - we will call you back" NO CALL FROM OPAL
Called Opal Sept 24 - given MAC code - BUT IT WAS NOT A MAC code!
Called Opal Sept 24 - was told "MAC code had been issued and used" - palpably untrue. Was then told "requested urgently and support have said it will be issued today" I asked to speak to a supervisor / manager "none available" NO MAC CODE RECEIVED
How do they get away with it?
How can I get a MAC code?























