Sponsored Links

Openreach cable

arty68

Casual Member
Hello,

long story short,OR cable feeding our lane had a UG fault and they were unable to pull a new cable because the duct blocked. To put a new duct in would be approx 100m of carriageway and road closure so very expensive. So I agreed to a new pole. In order to restore service to me and my neighbours I also agreed to a temporary cable up my hedge and across my drive. That was 6 months ago . I have tried chasing this through my isp and they have told me to phone the OR damages line which I have done a engineer came out and said it needs a new pole and left. Has anyone any ideas how to chase this with Openreach? I’ve tried to attach a photo, you may have to zoom in to see the cable
 

Attachments

  • 42AAF0B3-1518-4675-9288-CF6F8804E9DB.jpeg
    42AAF0B3-1518-4675-9288-CF6F8804E9DB.jpeg
    39.1 KB · Views: 244
The image is tiny so I'm struggling to see anything tangible.

That said it seems like six months ago you compromised with OR to enable temporary service to be restored however 6 months (EDIT - now 10 months) later OR still have not put a permanent fix in place. No wonder you're annoyed.

Do you have a better photo at all? Is the cable exposed or partially buried (it looks like a gravel drive but the image is so small I may be wrong).

Ultimately if part of the cable is exposed and 'someone' was to 'trip over it' and injure themselves OR may bend over backwards to avoid negative publicity.
 
Sponsored Links
Top
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5473)
  2. BT (3505)
  3. Politics (2525)
  4. Openreach (2291)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1780)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules