arty68
Casual Member
Hello,
long story short,OR cable feeding our lane had a UG fault and they were unable to pull a new cable because the duct blocked. To put a new duct in would be approx 100m of carriageway and road closure so very expensive. So I agreed to a new pole. In order to restore service to me and my neighbours I also agreed to a temporary cable up my hedge and across my drive. That was 6 months ago . I have tried chasing this through my isp and they have told me to phone the OR damages line which I have done a engineer came out and said it needs a new pole and left. Has anyone any ideas how to chase this with Openreach? I’ve tried to attach a photo, you may have to zoom in to see the cable
long story short,OR cable feeding our lane had a UG fault and they were unable to pull a new cable because the duct blocked. To put a new duct in would be approx 100m of carriageway and road closure so very expensive. So I agreed to a new pole. In order to restore service to me and my neighbours I also agreed to a temporary cable up my hedge and across my drive. That was 6 months ago . I have tried chasing this through my isp and they have told me to phone the OR damages line which I have done a engineer came out and said it needs a new pole and left. Has anyone any ideas how to chase this with Openreach? I’ve tried to attach a photo, you may have to zoom in to see the cable