RobinP63
Member
My small hamlet in rural Herts had a fibre network installed by Herts County Council in Q3 2019.
The only problem was that it wasn't connected to the national infrastructure. All the hardware is installed - confirmed by an 'engineer' visit in June. All dwellings (18 in total) have an ONT which are all connected together and the house closest to the Green Cabinet does have FTTP but it stops there. Apparently, the Herts CC budget was used getting that far.
Since March 2020 we have engaged with the Openreach CFP team. This has worked at glacial speed to confirm what we knew and that £9.7k was needed to switch the network on (£10k for what???). This was easily fulfilled with 3 SME Rural Gigabit Vouchers and the contract was signed early August. [The 4 months+ this took could be attributed to the March-July Covid lockdown]
Since then NOTHING. Emails to the Manager get read but nothing more - standard, you are in the system reply. To whom can I complain? If Herts had asked us for the Rural Gigabit Vouchers in August last year, we'd have been turned on by Christmas.
The only problem was that it wasn't connected to the national infrastructure. All the hardware is installed - confirmed by an 'engineer' visit in June. All dwellings (18 in total) have an ONT which are all connected together and the house closest to the Green Cabinet does have FTTP but it stops there. Apparently, the Herts CC budget was used getting that far.
Since March 2020 we have engaged with the Openreach CFP team. This has worked at glacial speed to confirm what we knew and that £9.7k was needed to switch the network on (£10k for what???). This was easily fulfilled with 3 SME Rural Gigabit Vouchers and the contract was signed early August. [The 4 months+ this took could be attributed to the March-July Covid lockdown]
Since then NOTHING. Emails to the Manager get read but nothing more - standard, you are in the system reply. To whom can I complain? If Herts had asked us for the Rural Gigabit Vouchers in August last year, we'd have been turned on by Christmas.























