Bobbidy57
Casual Member
Hello Everybody,
I live in a new build estate serviced by Openreach
The ONT has been online for some time. The LEDs are on as follows:
Power: Solid Green
LOS: Off
PON: Solid Green
Despite a lot of back and forth I cannot place an order with any provider. Apparently this is something to do with a manual address update. When I’ve spoken to ISPs the general feedback has been “oh, that’s really strange” - so not terribly conclusive!
Could anyone speculate as to what the issue may be here and how long such a problem would take to resolve?
I’d read some horror stories about no capacity in exchanges or the CBT box. Can I assume that the solid PON is a good sign from that perspective and that this really is just a system admin issue to correct my address? It’s houses as opposed to flats and all my neighbours have service.
Thanks
I live in a new build estate serviced by Openreach
The ONT has been online for some time. The LEDs are on as follows:
Power: Solid Green
LOS: Off
PON: Solid Green
Despite a lot of back and forth I cannot place an order with any provider. Apparently this is something to do with a manual address update. When I’ve spoken to ISPs the general feedback has been “oh, that’s really strange” - so not terribly conclusive!
Could anyone speculate as to what the issue may be here and how long such a problem would take to resolve?
I’d read some horror stories about no capacity in exchanges or the CBT box. Can I assume that the solid PON is a good sign from that perspective and that this really is just a system admin issue to correct my address? It’s houses as opposed to flats and all my neighbours have service.
Thanks























