Glovepup
0
I have g.fast and the cabinet is across the road from my front door, the line goes from the cab to a pole at the end of my garden and then the drop wire into the back of the house. So it's a short line, OR engineer when installed said I have a theoritical speed of 500mb down.
Anyway, I have had a few drops lately and I have realised why. Openreach engineers! Everytime an Openreach engineer visits the cabinet my line drops, the BT modem loses the sync and all comes back up a few minutes later.
I have approached said engineers and they just wave me away, I have messaged OR on twitter who say raise it to the ISP. Challenge is I know when TT run a line test all will come back ok.
Any advice on how to approach this?
Anyway, I have had a few drops lately and I have realised why. Openreach engineers! Everytime an Openreach engineer visits the cabinet my line drops, the BT modem loses the sync and all comes back up a few minutes later.
I have approached said engineers and they just wave me away, I have messaged OR on twitter who say raise it to the ISP. Challenge is I know when TT run a line test all will come back ok.
Any advice on how to approach this?