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Orange issues...grrrr

I'm getting increasingly fed-up with this company now having witnessed their performance rapidly spiralling downwards since I was a customer when they were called Freeserve.

My connection speeds are ridiculous to say the least. At the last check I am on 120kbps which as you might imagine is laughable.
It has only been the last few weeks that it has got this slow and even before that it wasn't a lot better.

Now, my package is, "Broadband 1Mb - Option 1" at £17.99 a month.

Is anyone else on this particular package and getting a similar connection speed?
 
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