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Order new landline following different route/cabinet

Alex_UK

Casual Member
Hi guys,

I'm wondering if it is possible to order a new landline that comes from a different cabinet as for some reason they wired my house to a cabinet that is really far, so even though it has g.fast I can only get regular fttc around 40mbit. There is another cabinet way closer with g.fast enabled but my line comes all the way from another cabinet.

Do you guys think it would be possible to get openreach to install a new landline coming from this different cabinet? I believe it would involve pulling a new wire all the way from there, but that would be the only way to get better connectivity.

What do you guys think?
 

Mark.J

Administrator
Staff member
ISPreview Team
Sometimes it's possible to swap lines to a different cabinet, but there usually has to be a compelling engineering reason (fault etc.) for them to do that and I don't think it's something you can specifically request or order. You could try asking via your ISP but I wouldn't expect much success, not least because sometimes it simply isn't feasible to do it.
 

Kits

Super Moderator
Staff member
ISPreview Team
If you really want more speed then why not ask for an FFTPoD quote and see whether that is an option?
Not everyone can afford the cost of having an FTTPoD line in. What should really happen is BT should have stopped wasting money on G.Fast and moved to the FTTP route. And yes I am a shareholder the amount wasted on copper to try and squeeze a bit more out is wasted money when it has to go anyway.
 

Alex_UK

Casual Member
Sometimes it's possible to swap lines to a different cabinet, but there usually has to be a compelling engineering reason (fault etc.) for them to do that and I don't think it's something you can specifically request or order. You could try asking via your ISP but I wouldn't expect much success, not least because sometimes it simply isn't feasible to do it.
My line drops line hell, 5 visits already and no resolution. Last time they tested a bit further and found FEC errors, switching the breaker for the lights on the top floor of my house lowered them, I left it off but the line still drops a fair bit.

It is a bit of push from openreach saying the problem is inside, I have this problem since I moved here 1.5 years ago. There is nothing that they have suggested so far that makes the problem go away.

I resell ICUK, so I'll get in touch with them to see what can be done. It would be great to be connected to a closer cabinet and have g.fast.
 

Alex_UK

Casual Member
If you really want more speed then why not ask for an FFTPoD quote and see whether that is an option?
FTTPOD has been put on hold, no one is accepting new orders plus £100 per month also is not what I would call good pricing for a home broadband. I may indeed have to go that way but comparing to gfast or regular fttp prices, fttpod is fairly expensive
 
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