You can, but for some people doing so doesn't initiate the returns process properly. It will cancel your account but may not result in a prepaid returns bag being sent out. If it doesn't come you'll have to call customer service and ask them to post you one to avoid a non-return penalty being charged to you for the router.Hi.
My three 5g Broadband contract comes to an end on 21st November.
Can I port the sim number to a standard phone sim as the router sim has a very good number linked to it?
Thanks
I've already spoken to three and they have initiated the cancellation as from contract end date.You can, but for some people doing so doesn't initiate the returns process properly. It will cancel your account but may not result in a prepaid returns bag being sent out. If it doesn't come you'll have to call customer service and ask them to post you one to avoid a non-return penalty being charged to you for the router.
I've already spoken to three and they have initiated the cancellation as from contract end date.
It's just that I would like to PAC the number too.
Can I transfer before contract end date?
I requested a pac via text which worked but a text came back stating £9:89 cancellation fee to be added.....cheek
I suppose I will have to live chat India again then
Well the text actually said.....That’s the pro rata cost of the remaining contract.
You said that your minimum term is up on the 21st? That charge is the remaining line rental up to that date.
That looks right tbh, cancellation fee is the ‘ETF’ (early termination fee).
It is odd as I have not used the router for about a yearThat looks right tbh, cancellation fee is the ‘ETF’ (early termination fee).
Your out of bundle charges are really high though!
on the subj of pac dance, which SIM provider can one use to PAC from Voxi and then eventually back to Voxi without needing to first topup the SIM card in the middle of the PAC dance?
thanks for thatThree
I did this a couple of months ago. When I texted for a PAC it asked for DoB for security then so I did that and it sent me the PAC. No credit needed.
A quick update.Three
I did this a couple of months ago. When I texted for a PAC it asked for DoB for security then so I did that and it sent me the PAC. No credit needed.