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Pings/speeds

Hi there,

There's certainly no service-wide issues that I'm aware of and we've some more capacity on the way shortly too.

Is it a particular game or application you're having difficulties with or is it everything that's affected?

What results do you get from a BT Speedtest?

If you run a traceroute to an external site, are the pings bad?

If you can PM me your username then I can check to see if interleaving's enabled on your line and turn it off for you if you'd like?

Edit: Scrap that, I think I can see what the problem was. Looks like the router we upgraded last night has been having some problems. This will have meant that the other pipes were more congested:

erx_240908.jpg


We've raised a problem on this and I'll look at getting a Service Status posting out.

Rgds,
 
Last edited:
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