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pipex bad bad

I signed the contract with pipex broadband since September'06

from that time, almost 4 months, they cannot even post me the free modem or any telephone bill.
I called them more than 10 times to state that portion, but it seem like they don't care and give me another promise to send. It never happen!!

the internet speed is worse. Don't trust any 8MB, even 2 MB on the advert because they never make it over 56K!!
don't use pipex, ban them.
I stuck with them because the contract only, I really want to change but now my belief in UK ADSL service has gone to zero


Dundee:mad: :mad: :mad:
 
hi mate, with the speed issue im guessing u mean when ur downloading using p2p eg torrents, they cap them downloads sadly, other downloads r fine

i left em 2day due 2 poor customer service, im going 2 fast4, get out when u can cos its just f**k up after f**k up with them
 
I know that they capped up the p2p program,

but until now I cannot even listen to the radio properly!!
that's suck!
 
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Just left Pipex, after about 3 years, because service was dire :( Not just p2p.

Moved to Fast4, who seem very efficent, at least with getting me up and running. Also, as I was on a 1meg connection with Pipex, I'm expected a good improvement in speed, but time will tell.

Johnnypanic
 
I have been with pipex now for 3 months tbh as I always remembered people raving about pipex a few years back I didn’t really look into them be for joining, yes very silly me.

Anyway after waiting for them to connect me that took around 6 weeks and 2 mac codes later, I went live and till last Friday I haven’t had one problem correct bills and the service has always done what it said on the tin, but last Friday came and I have had nothing but bad speed/pings online gaming is out cant connect to any server on any game, tech support says there is no problems and not had anything reported, after 30 mins on the phone I was fobbed off with a form which he emailed me and said can you fill that in and I will send that off for a investigation.

I see pipex runs through tiscali servers from the traceRT’s this looks to be where the problem lies.

From other horror story’s I have read I seem to have been lucky up till now, I just hope this is not the norm for them as I still have 9 months left:(.

I will post again if I get anything back from tech support.
 
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