Just thought i would share with everyone the incompetence displayed by Pipex whilst migrating to O2.I received my M A C code from Pipex on the 1/8/08 and was immediately given to O2. I received a confirmation letter of cancellation dated 2/8/08. I was charged a cancellation fee of £8.59 on 1/8/08. I received a telephone call on the 21/8/08 from Pipex informing me that O2 had not informed them that my M A C code had been transferred to them and my broadband account would remain open and remain a Pipex customer. My O2 broadband was activated on the 12/8/08. I have today,2/9/08, received an email from Pipex informing me that my broadband account remains active and hope i will enjoy their service. What a farce. I have informed O2 and Ofcom who also agree. I have emailed Pipex and up till now have not replied.I will obviously be cancelling my direct debit account with Pipex. Any advice would be welcome.