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Pipex Max Withdrawn

Ok my exchange got upgraded so decided to upgrade to pipex max via my control panel only for it to not be in the selections so decided to ring pipex and after the usual 15 min wait listening to some awful music i was told Pipex max has been withdrawn and wont be available for aproximatley 3 weeks with no other explanation as to whats going on.

JEEEEEZZ you would think they would stop advertising the product or even put some kind of statement on their site saying its been withdrawn and save their existing users their phone bills. If this is the way pipex want to treat loyal customers (5 yrs) then ill probably look elsewhere and get it a damn site cheaper.
 
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