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Please Help - I Am Desperate

Is it just me that got the impression that a bunch of BT's employees were patronising a BT's customer? It certainly looked that way to me.

The man is asking for help and what do you do? I bet it made you feel superior patronising him. Sad people!!!
 
If you need the extra speed for the time being use the 30 day free trial of Onspeed, and that way you should get almost broadband speeds through the one line and for fax, set-up one of the free fax to email numbers and thus you can sitll recieve faxes and use the internet at the same time.

jd taylor
 
salvador said:
Is it just me that got the impression that a bunch of BT's employees were patronising a BT's customer? It certainly looked that way to me.

The man is asking for help and what do you do? I bet it made you feel superior patronising him. Sad people!!!

Well Zantos was the one who said he was going to sue yet he had no grounds to sue over. Making threats agaisnt someone working in a call centre like he did is hardly going to help him either.

If you look at my replies, once he had said it was a lifeline, which he didn't at first, I first suggested he get a cordless phone as his mother wasn't able to get to the phone downstairs and once he said that his line was up and running I also advised him to call BT to get a Free Priority Repair form.

Hardly patronising the guy.
 
jdtaylor said:
If you need the extra speed for the time being use the 30 day free trial of Onspeed, and that way you should get almost broadband speeds through the one line and for fax, set-up one of the free fax to email numbers and thus you can sitll recieve faxes and use the internet at the same time.

jd taylor


Onspeed will not give you Broadband speeds or anything near it. In most causes it will give very little extra performance. It relies on software compression most modems & ISP's already support it. It only really helps with files that compress well. Word documents, etc.
 
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