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Fair enough but its hard to try and estimate which option category we would fall into to be honest! The off peak times would need changing i think as they are currently realli late off peak times. Its quite easy to download 1 gig from 8am through to 1am during peak times!
 
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Read the notes and spot that what I quoted is exactly off their site, so that if in your example you foul the ceiling in the way I quoted then you get speed restriction imposed. That is their ultimate sanction, and I am sure they would like to believe the threat will be enough, but in 6 or so months I am sure that customers will be complaining in PN's forums that it has happened to them. If you run close to their levels, be very careful.
 
Be carefull of t6he moderators in the PN forums if you join up there is an almighty row blazing about someone who got banned for their posting. Complaints to PN, but many believe that they will do nothing. I think its out of control.
 
@guest,

Not very specific to what's being discussed here though. The situation in the forum is being caused by just a couple of users who, inadvertently or otherwise, are causing tension between the moderators and the userbase. The decision has been made to remove posting rights for certain individuals for a short period of time. No-one has been permanently banned.

I would like to state that IMO our forum moderators do a very good job which can prove extremely difficult at times. I would be willing to personally address any complaints regarding them should they be brought to my attention.

Kind Regards,
 
I watched the recent exchange and the moderators poured more petrol on the situation than anyone. Any fool can moderate in a quiet forum it takes good moderators to work under pressure.

You should try and steal Kits from here, I've seen her handle some very boisterous posters and calm the forums.
 
Happy_2008 said:
Fair enough but its hard to try and estimate which option category we would fall into to be honest! The off peak times would need changing i think as they are currently realli late off peak times. Its quite easy to download 1 gig from 8am through to 1am during peak times!

Are there any plans to alter the peak and off peak times?
 
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No plans as yet, but it could always change in the future. Our new Broadband Plus products have no fair usage limits and work on QoS and packet scheduling instead. Ideal if you're not into P2P/Usenet but still have high Internet usage due to email/browsing/downloading etc.

Regards,
 
"No plans as yet, but it could always change in the future" they usually do at PN, tomorrow :laugh:
 
And just for a change after a spirited defence of the FUP policy on here by Mr Pullen of PN, what happens now on PN is a spirited defence of why FUP has been withdrawn and guess what...something else wierd and wonderful is coming, not just yet in a few days time. Wonder if it will last longer than the FUP? "Curiouser and curiouser" as Alice was heard to remark in Wonderland.
 
HI there,

This is correct. The FUP is no more!! Instead we will be managing the network and contacting only those who's usage is deemed to be having a significant effect on the remainder of the network.

This is still good (if not better), because you can still take advantage of the network during quieter times. We would only make an attempt to contact you regarding your usage if it was having a noticable impact on others.

It is only during peak times that we will manage things. Really this is to ensure that one person isn't maxing their connection whilst another has difficulty viewing webpages (to use an extreme example). Instead the imbalance would be addressed so both users can continue what they are doing with minimum impact to their overall performance.

Unfortunately, it is a little hard to put a figure on things.

This is because there may be two customers both using 150GB/mnth. One of these customers may be doing so when the network is at peak utilisation. The other may have spread their usage across quieter periods. There is a possibility that only one of these customers would need to be contacted regarding their usage (if at all), therefore it would be unfair to say that 150GB was the limit. I am using these figures as an example by the way, they are not an indication of the amount of data we would or wouldn't allow.

One of the benefits of the recent announcement is that you no longer have to 'clock-watch' so to speak. Neither are we applying a blanket rule to the entire userbase to address issues caused by a tiny portion of them.

If anyone has any questions then I will try my best to answer them.

Kind Regards,
 
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