nasman
0
i joined plusnet broadband plus in may 2005 on monthly contract, deferred activation fee and no modem.
i am now trying to get a mac code from plusnet but have a got a message today saying that want me to pay the activation fee and a 30 day cancellation notice will start from my next bill invoice. i sent my request sometime last week and they still the took a bill only 2 days ago.
i was pretty sure it should be only 7 days to leave them and the service is no longer the same service it was when i joined over a year ago - the peaktime caps are really annoying so i want leave for sky as soon as poss. and even if it 30 days to move, why should i have to start the 30 day notice from my next billing date when i requested it before the last billing date?
anyone know if can argue with them about this notice thing?
i am now trying to get a mac code from plusnet but have a got a message today saying that want me to pay the activation fee and a 30 day cancellation notice will start from my next bill invoice. i sent my request sometime last week and they still the took a bill only 2 days ago.
i was pretty sure it should be only 7 days to leave them and the service is no longer the same service it was when i joined over a year ago - the peaktime caps are really annoying so i want leave for sky as soon as poss. and even if it 30 days to move, why should i have to start the 30 day notice from my next billing date when i requested it before the last billing date?
anyone know if can argue with them about this notice thing?
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