Dhep1
0
We have a children's nursery and plusnet have stolen (slammed) our phone line.
They even admitted it to start with but now are denying it.
Ofcom are involved but need 4 working days to look into the matter, the number could be passed on by then if we had more than 10 employee's they would not have helped so if we had 11 then we would have take the solicitor route we will still do that but that is wrong, plusnet can be fined 10% of their turnover, but we have no phone or internet we could easily lose the number that the business has had for 30 years.
We are looking at £1000's for new signs and paperwork, that is before we look at the lost business.
XLN are trying to get the line back but it could be weeks and plusnet are resisting by saying, "not us". YES YOU
They even admitted it to start with but now are denying it.
Ofcom are involved but need 4 working days to look into the matter, the number could be passed on by then if we had more than 10 employee's they would not have helped so if we had 11 then we would have take the solicitor route we will still do that but that is wrong, plusnet can be fined 10% of their turnover, but we have no phone or internet we could easily lose the number that the business has had for 30 years.
We are looking at £1000's for new signs and paperwork, that is before we look at the lost business.
XLN are trying to get the line back but it could be weeks and plusnet are resisting by saying, "not us". YES YOU























