New to the forum guys!
I'll make it brief:
Basically I move from PIPEX (they were good for me at the time but hearing bad things about them now) to Plusnet Plus service because I thought I'd rather pay £14.99 over £23.44 which I was paying for a 1MB connection. It was such a horrible decision. I always got less than 1kbps on p2p (im using Shareaza) file sharing which is four times slower than dial-up! I was so mad and did so much forum reading because I thought it may just be some sort of software setting issue. With Pipex I always got about 150kbps average but I was so disappointed. I contacted Plusnet and they told me I had to be on their Premier service for optimum performance for file-sharing. I didn't really care because I wanted the speed so then I upgraded my account. Wow!! Speed went up but maybe a kilobyte... I now get 1kbps most of the time, 2kbps if im lucky. Plusnet are the worst ISP ever! They can't even help me. I will write them an essay explaining the various problems i'm having and they will then reply 10 hours later with a single sentence asking my to check something. They recently emailed me to say BT found I had high levels of congestion at my local exchange which they have now dealt with and ask me to check for improved speeds but no go. I asked for my MAC key because I can't take it anymore and they have asked for a £47 deffered activation fee. I am really annoyed by this fact because i'm not cancelling for no reason. I'm cancelling because i'm not getting what was advertised on their website. Their Premier service explains that it is suitable for file sharing and that because of the contention ratio being at 30:1 I should get fast downloads on p2p networks - i'm not getting even reasonable speeds! They should let me move for free because they can't sort out the problem I am having.
For the next ISP!!! I thinking of moving to Zen because i've heard only good things about them...Unless someone advise me not to go for them... I've was thinking about Freedom2Suft but heard that they are really bad now. Can someone recommend me 2 or 3 for me to decide. Thanks for your help guys.
Did I say I was going to make this brief?
I'll make it brief:
Basically I move from PIPEX (they were good for me at the time but hearing bad things about them now) to Plusnet Plus service because I thought I'd rather pay £14.99 over £23.44 which I was paying for a 1MB connection. It was such a horrible decision. I always got less than 1kbps on p2p (im using Shareaza) file sharing which is four times slower than dial-up! I was so mad and did so much forum reading because I thought it may just be some sort of software setting issue. With Pipex I always got about 150kbps average but I was so disappointed. I contacted Plusnet and they told me I had to be on their Premier service for optimum performance for file-sharing. I didn't really care because I wanted the speed so then I upgraded my account. Wow!! Speed went up but maybe a kilobyte... I now get 1kbps most of the time, 2kbps if im lucky. Plusnet are the worst ISP ever! They can't even help me. I will write them an essay explaining the various problems i'm having and they will then reply 10 hours later with a single sentence asking my to check something. They recently emailed me to say BT found I had high levels of congestion at my local exchange which they have now dealt with and ask me to check for improved speeds but no go. I asked for my MAC key because I can't take it anymore and they have asked for a £47 deffered activation fee. I am really annoyed by this fact because i'm not cancelling for no reason. I'm cancelling because i'm not getting what was advertised on their website. Their Premier service explains that it is suitable for file sharing and that because of the contention ratio being at 30:1 I should get fast downloads on p2p networks - i'm not getting even reasonable speeds! They should let me move for free because they can't sort out the problem I am having.
For the next ISP!!! I thinking of moving to Zen because i've heard only good things about them...Unless someone advise me not to go for them... I've was thinking about Freedom2Suft but heard that they are really bad now. Can someone recommend me 2 or 3 for me to decide. Thanks for your help guys.
Did I say I was going to make this brief?























