Regardless, you need to raise another fault because we're not doing anything about the situation at the moment.
So, Plusnet is aware of the problem, you can see errors in the logs, people on here have made several suggestions as to the likely cause and yet the ball is yet again in my court to do something about it. Epic customer service fail.
I heard yesterday from BT that I will have fibre by the end of the year, so hopefully that will sort it out. It certainly won't be with Plusnet.























