Traffic shaping or management is all fine, but a constant restriction on P2P is not.
Elipse here I come.
Elipse here I come.
Simon01 said:My sentiments precisely, Pipeless. I e-mailed them about this, and after the madatory 3 days, I received this reply, which I don't see a problem in reproducing, as it seems pretty general:-
heavylight said:Which suggests that it won't be long before all Pipex users will only be able to download via torrents at 25kB/s regardless of the overall level of their usage.
Switching to uTorrent or Azureus and enabling encryption should improve the performance until Pipex figure how to 'crack' it.
But the only real solution is to dump Pipex as soon as feasible.
Simon01 said:Ditto - all of the above.Shame I have to wait until September, or write off £58.75.
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http://www.pipex.net/legal/heavy-usage.phpADSL broadband, in common with almost every other part of the Internet, is a contended service. In other words it is a shared service. This section summarises the simple step customers that download many gigabytes of data a month can take to use their broadband connections on a shared network.
If you routinely transfer large amounts of data you can minimise the impact of this on other customers by making one very simple change to the way you use your computer. Simply, schedule prolonged, large scale downloading activity to off-peak hours when other customers are less likely to be using the network. This especially applies when making several simultaneous large downloads.
Currently the best time to schedule these types of downloads is between midnight to 6am, 7 days a week.
By scheduling your prolonged, large scale downloading activity during these periods you can still transfer huge amounts of data (hundreds of Gigabytes a month), but in a way that doesn't adversely affect other customers sharing the network.
It is important to point out that PIPEX is not forbidding or blocking anyone from downloading during peak periods. If you want to continue making large scale, prolonged downloads during peak hours, you are of course free to do so. However, this may mean that PIPEX has to manage your connection during these times in the interest of providing a fair service.
If you are someone who has the unusual requirement to download many 10s or even 100s of gigabytes of data on a monthly basis, please take into account that ADSL broadband is a shared or "contended" service. If you schedule your downloads accordingly other customers can use the network fairly during peak periods and you can still retain the ability to download vast quantities of data.
Please remember everyone's obligations to fully comply with all conditions of the PIPEX Acceptable Use Policy, including compliance with copyright and intellectual property laws. Some file downloads, uploads and file sharing activities may contravene these laws. It is your responsibility to ensure your Internet activity does not infringe any applicable laws.
Finally, PIPEX Solo services are designed for residential broadband applications and not for business use. If you are conducting legitimate commercial activities which require you to transfer 10s or 100s of gigabytes of data a month you need a more appropriate PIPEX business service if you are using a Solo service for this purpose.
The level of technical expertise I have experienced from Pipex could probably be contested by a six year old. My website is hosted with Web Fusion, their sister company, and the best any of their so called technicians can seem to manage, in the event of problems, is to reboot the server. When I rang to ask about the port throttling issue, the girl on the phone didn't even know what P2P was, so how in hell they are supposed to run a network is beyond me.Hax said:What irks me is that it's a "contended" connection that we're all paying for - so why not just leave the fighting over the bandwidth down to contention management?!?! That is, say we're on a 2mbit connection at 50:1 - then that simply means that they have to have a 2 mbit connection that can be shared between 50 people. At the times where more than 1 person is actively using that connection then the ISP's routers, etc should be able to simply timeslice the bandwidth fairly between the contending customers. When there's no-one else actively using it then the person who is should be able to get the full 2Mbit to themselves - as the rest of the bandwidth needs to be there anyway incase someone else wants it... If all 50 customers are downloading, non-stop via BT then so be it - they'll end up with a lot of contention over the bandwidth. This is (I believe) similar to what Namesco do - except they shunt the higher usage customers all into the same contention group as opposed to just leaving the contention sort itself out automatically over the whole of the network.
I really don't see why they need to implement port blocking and traffic shaping. Just sort out proper contention handling - all problems would then be solved - and it can't be *that* hard to do - can it?
Anyway - rant over - I'm sure that I must be missing something as if it was as simple as I've said above then surely they'd be implementing that already...
All ADSL Broadband services from Namesco are sold based on fair usage. You can use your ADSL broadband connection as much as you like, all we ask is you are fair in your usage, ADSL is a service this is contended with other users (bandwidth is not dedicated to your connection alone instead it is theoretically shared in 50 users blocks) and if one person is using up all the bandwidth constantly then under the definition of the product it means that 49 other people have no bandwidth at all. In reality this is not quite the case, however all we ask is you are fair in your bandwidth usage.
This "fair usage policy" is here to give us an option that if your usage is excessive over a period of time to the point it is impacting on other users then we reserve the right to ask you to reduce your broadband usage. If you need a 1:1 service and exclusive access to your bandwidth then you need a leased line, all the time you are using a contended service then you need to play fair with other users.
Generally, we would view data transfer of 60GB or more per month (as is a common limit with other ISPs) to be excessive and reserve the right to discuss this usage with the user concerned.
What happens if your usage exceeds the Fair Usage Policy guidelines?
If your usage exceeds the Fair Usage Policy by an excessive amount, not just a few GB over but reasonably over, then we will contact you by email and request that you reduce your usage.
Namesco will not impose a usage cap on your connection, however, if your usage continues to remain high over the weeks following the first email we have sent to you, then your connection will be contended with other users of a similar usage pattern to yours. The contention will apply upto the advertised level for your product, either 50:1 or 20:1. You can still continue to download as much as you wish, however you will however have contention on the service -noticeable mainly at peak times.
If you usage then tails back down to a more reasonable level then the extra contention applied to your account will be removed. At no stage will an upper download limit on usage be imposed on any account.
Yes, that's another thing. Very annoying and disrespectful to existing customers. Thanks for the info. I had read that before, but it confirmed we are talking about the same thing.Hax said:I just know that I dislike the way Pipex treat it's existing customers by firstly imposing restrictions such as they have and then secondly by introducing new packages that offer similar (or even better features) than existing ones, but without automatically reducing the price being paid by their existing customers.
Originally Posted by Hax
I just know that I dislike the way Pipex treat it's existing customers by firstly imposing restrictions such as they have and then secondly by introducing new packages that offer similar (or even better features) than existing ones, but without automatically reducing the price being paid by their existing customers.