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Port throttling?

Kits said:
I don't know of any ISP that automatically reduce the customer to a new package its upto the customer to monitor the packages once they are out of contract and ask to be moved onto a new package if it suits their need.

I have read where one person was 2yrs out of contract and paying £10 m ore than all the others but to change contracts meant a new contract and caps. Think the customer would be happy being moved without asking to be moved?
I suppose it works both ways, but one can't help feeling a bit miffed when new customers are getting a faster connection, for a cheaper rate, than existing customers are paying for a slower connection. This happened when they were rolling out the 512Kb to 1Mb / 2mb upgrades. Existing customers should have been automatically upgraded, and not have been made to wait up to 9 months, when new customers were being put on the faster connections straight away. Also, if you request a new package, this constitutes a new contract, even if you have been with them for years before, and you are then tied to a new 12 month minimum term. To upgrade an existing package is therefore easier, and preferable to existing customers. I moved house, after being with Pipex for three years, and this means I am now in a new contract, and tied to a service which I want to discontinue because it has imposed limits. They should at least make the offer of upgrades to existing packages, and give the customer the choice as to whether to take up the offer or not.
 
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It no different on cable I am paying more for just internet and phone than some are now paying for 10mb internet, telephone and TV because they called retentions to cancel to move to talk talk.



If I call I will get the run around and perhaps tied into an new contract so I stay as I am paying almost £40 including calls for 2mb BB and phone while loads are now paying £20.99 for all three.
 
Kits said:
It no different on cable I am paying more for just internet and phone than some are now paying for 10mb internet, telephone and TV because they called retentions to cancel to move to talk talk.

If I call I will get the run around and perhaps tied into an new contract so I stay as I am paying almost £40 including calls for 2mb BB and phone while loads are now paying £20.99 for all three.
With respect, Kits, that seems pretty silly. If you are going to stay with them anyway, it seems a false economy to carry on needlessly paying double, for a lesser service. You might as well take out the new contract and be much better off financially, and have a better, faster service. What you are in effect doing, is paying the price of a Ferrari for a Ford Escort! :laugh:
 
I am having exactly the same problems as others - p2p download speed remains at 20 -25kb/s, internet connection keeps dropping with 721 connection error. I am definately changing provider.

Simon01 - Have you switched to Namesco and what are they like?
 
viv208 said:
I am having exactly the same problems as others - p2p download speed remains at 20 -25kb/s, internet connection keeps dropping with 721 connection error. I am definitely changing provider.

Simon01 - Have you switched to Namesco and what are they like?
Yes, I get the 721 connection errors too - most annoying, but I thought that was just me, so thanks for mentioning it.

No, I haven't switched yet. As I said earlier in the thread, I am tied to them until September, due to moving house last year, which they constituted as a new contract, even though I had been with them for 3 years previously. This is another reason why I am leaving - they treat their customers like dirt.
 
Interestingly, I'm currently getting about 210KByte/second download speeds via torrents atm - and it's been like this for most of today. Yesterday was a steady(ish) 105KBytes/second! :eek:

Maybe they're not enforcing restrictions over weekends or something? :s
 
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