I tried complaining, but they don't care that if I've paid up to date.i think its because they wanted you to choose a new package, or atleast thats what happened to me. I complained about it, that i had paid upto x date, and that it was unfair to loyal customers etc, and i got put back to normal.
I can't prove it, but I think they planned this all along. It was a trap.
They knew full well they would soon be starting these new packages, so they only introduced the 60Gb limit as a temporary 'honey pot'. They did this to lure the evil heavy downloading P2P users (the very people they encouraged with their original advertising) Just an easy way for them to highlight the worse offenders.
My email said I was someone who had "consistently used over 25GB a month". But, if my limit was 60GB then why the hell shouldn't I? That's the whole point of a limit isn't it?- don't exceed it and everything will be fine.
What they really meant to say was this:
We were just pretending, your limit is actually 25GB. If you go over that, real sorry, but next month we will limit your connection to an utterly useless 4kb. This will hopefully force you to either: Choose one of our far inferior & unrealistic new packages and be a good boy in the future.
Sod off elsewhere & use their bandwidth because we've realised that we can't actually afford to support ANY of our original claims.
Really, please just go away 21st century internet savvy user, because the type of user we nowi want joining Fast4 are old grannies who visit the odd knitting site & send one email a week, or a lovely couple from cornwall who book their vegan holidays online & haven't even heard of streaming media, online gaming & bittorrent.