Darren123
Member
Many years ago I contacted Mark about attempts to get fibre into a little area of Cornwall and issues we had with a potentisl supplier. He advised to go down the route of an Openreach Community Fibre Application, he warned it was a long and difficult route but would be ultimately better. I did just that and now 2 years down the line we are finally getting to the end of the process with 60-70% of the area finished and people getting emails to find a provider. This is where things have started to unravel. People in the area have been told by BT/EE that they cannot get a final connection because they are not listed on the Postcode Address File run by the Post Office. This is despite Openreach having dug and installed a fibre line all the way to their property and installed an External Connection Box. Openreach use the Ordnance Survey property list and a property UPRN to raise a voucher but BT/EE use the PAF list. Property owners now face having to register their properties on the PAF list just to get the final connection! A chat with the local Council revealed frustration that companies use different lists to identify properties and they would rather they all use the same list. Owners no face a potential £100 pound charge to get properties registered with the Council to get accepted onto the PAF!























