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Price drop for Demon Home

I noticed about a week ago tht Demon is selling its Home 8000 for 17.99 a month. I rang and asked if current subscribers were going to get a price reduction. I was assured that there was a letter in the post which would allow this. So far no letter.

Has anybody else had a letter from them?
 
I don't see how a letter could give you something different to anything they may say over the phone, I'd give them another call and request that they tell you the details there and then or send a copy via e-mail.

I'm assuming you're outside of the contract you signed up to now? Otherwise they could continue to charge the same amount until it ends.
 
This happend at Vispa twice while I was there. They would cut the price for new subscribers but not for the loyal current ones. After I shouted very loud on the Vispa forums and everyone joined me they did relent but if you hadn't read the forums they you would never have found out about it...and Vispa would were'nt going to tell you. It did take a long time to persude Vispa
Keep at Demon and make sure you get any reduction.
 
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first time with UKO when they reduced the price, you had to ask them.
the last time they reduced the price, they added it to the the site, so you processed it yourself.
 
Maybe it is just a delaying tactic

When I rang they said that the letter would give access to a special website where you could log on and get the reduction. It sounds fishy to me. Amyway, I think that there are probably better broad band deals around.
 
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