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problem with BT broadband

just seeing if this has happened to anyone ?

what happens is I can log in, but once it is connected nothing will load, the text on googles homepage may load, if im lucky, but thats it, the logo at the top wont even load!
the same thing happened about a week ago, it wouldnt work for almost a full day then was ok without changing anything (pc/modem settings) and it has happened for a few minutes at a time too

I have ruled out the PC/modem as the problem as it does the same on an entirely different pc, going to call BT back tommorow but the people I speak to dont have a clue to be honest, they just get me to delete cookies, check for spyware etc etc, they checked the line from the call centre and said it was OK but there is something not right
basically hoping someone recognises this problem and knows what was causing it so I can give BT a HINT as I am getting no-where with them :(
 
tried reinstalling the tcp/ip internet protocol in networking under the dun?

my did that a while ago and that seems to cure it.

hope that helps.
 
If I were you, I'd change providers as they are not one of the front runners where customer service and satisfaction are a top priority. If your after good speeds, good support and good prices, and provided your not contracted with your current isp ( for a year), try Plusnet, they're great.

Have you tried running WinMTR, its a small readily available proggy that can help identify any problems on your line, run it for 20 mins and copy the results to notepad if you see losses and send the results to them.
 
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Hi,

Try looking for a utility call Winsock Repair Utility from Exlicit Solutions.

It resets the TCP/IP stack and replaces the Hosts file with a known good version.

I find it fixes a lot of problems like the one you are having.

Ray
 
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