n89b
0
I've been with Demon about a year now and after a very problematic setup dealing with abysmal support its been quite a reliable service. The problem I am having now is that the supposedly 'unlimited' service has a fixed cap at 50gb over the last 30 days (in my opinion stating it is unlimited and imposing a fixed cap should be illegal) and this limit is not quite high enough for my current usage. I'm therefore looking to switch ISPs.
From my brief look at the forums and the top rated ISPs it seems as though you either pay a fortune for a set cap that is reasonably high and excellent customer support or you pay a low price for an 'unlimited' package with a dubious FUP and very poor customer support. What I'm looking for I suppose is somewhere in between. I can deal with rubbish customer support, and once a connection is set up then it's probably going to be pretty stable from there on and you won't need to deal with customer support. What I want is a reliable connection (but I don't mind the odd disconnection here and there) with a high usage limit at a low price (although I suppose this is what everyone wants). Tiscali's offering on face value does not appear too bad - cheap price 'Unlimited', but heavy use customers share bandwidth during peak hours. Fair enough, better than 128kbps all the time (as with demon).
I'm asking for any advice here on which direction to go. I've seen all the tales of woe on this forum, but of course there are going to be some bad cases and of course they are all going to get posted here, so I think basing my view of an ISP on what I've read in the last half an hour would not be fair. Any suggestions?
From my brief look at the forums and the top rated ISPs it seems as though you either pay a fortune for a set cap that is reasonably high and excellent customer support or you pay a low price for an 'unlimited' package with a dubious FUP and very poor customer support. What I'm looking for I suppose is somewhere in between. I can deal with rubbish customer support, and once a connection is set up then it's probably going to be pretty stable from there on and you won't need to deal with customer support. What I want is a reliable connection (but I don't mind the odd disconnection here and there) with a high usage limit at a low price (although I suppose this is what everyone wants). Tiscali's offering on face value does not appear too bad - cheap price 'Unlimited', but heavy use customers share bandwidth during peak hours. Fair enough, better than 128kbps all the time (as with demon).
I'm asking for any advice here on which direction to go. I've seen all the tales of woe on this forum, but of course there are going to be some bad cases and of course they are all going to get posted here, so I think basing my view of an ISP on what I've read in the last half an hour would not be fair. Any suggestions?























