JTScotland
Regular Member
A friend has had problems connecting to our new local mast
He has a Sony Xperia xz2 and is trying to connect to a mast which only uses band 20 (only used by EE)
Phone just says 'No service'
Any reason why he wouldnt get any service?
I know the mast works as I can make calls with my own phone
I can see from his phone that he can see the network but it must not be registering correctly
The sim works as he can make calls in other locations when connecting to other masts which I assume has more than just band 20
He also recently replaced the sim as the original sim was provided as part of a PAYG deal so now has a 'pay monthly' sim
He has a Sony Xperia xz2 and is trying to connect to a mast which only uses band 20 (only used by EE)
Phone just says 'No service'
Any reason why he wouldnt get any service?
I know the mast works as I can make calls with my own phone
I can see from his phone that he can see the network but it must not be registering correctly
The sim works as he can make calls in other locations when connecting to other masts which I assume has more than just band 20
He also recently replaced the sim as the original sim was provided as part of a PAYG deal so now has a 'pay monthly' sim