raichea
Casual Member
According to the Vodafone coverage tool, I should have good 4g coverage indoors and outdoors at home but for the last few months my signal at home has been weak (1 or 2 bars) and call quality there has deteriorated significantly. Many (most?) calls either have garbled speech, one party not receiving or are simply disconnected at random intervals. My theory is that this started when Vodafone switched off their 3g service but I've not been able to verify that. I should add that in other locations everything works very well - I had crystal-clear calls to the UK when dialling from Norway a month ago. All this on a Pixel 7a and my wife is having similar issues on her Pixel 6a (also on Lebara).
I've had several exchanges with Lebara to try to resolve this but with nothing significant happening. A couple of times I've been told an update is coming that should help. The updates duly arrived but have made zero difference. Even when WiFi calling was made available, that didn't seem to help much.
To make matters worse, today I started getting 'Network not available' status in various locations where the signal is normally OK as well as at home. Switching airplane mode on then off, gets connectivity back for a short time but not for long, so far. No issues on the Vodafone service checker as far as I can see.
I've tried resetting network settings but I simply cannot add a new APN - the option simply isn't there in my settings. The current settings all appear to be correct but are greyed out so I cannot edit them at all. The only slightly odd thing I've noticed is that my Operator settings are dated March 2024 whereas the latest (as per my wife's phone) seem to be June 2024 but I've been unable to find a way to update them. Lebara's help simply sends a text describing how to change them manually but, as noted above, I can't edit the settings anyway.
Just looking for any thoughts as I've run out of ideas for now. (The Lebara chat line suggested trying the SIM in another device, which I will soon, but I'm not convinced that will help me).
I've had several exchanges with Lebara to try to resolve this but with nothing significant happening. A couple of times I've been told an update is coming that should help. The updates duly arrived but have made zero difference. Even when WiFi calling was made available, that didn't seem to help much.
To make matters worse, today I started getting 'Network not available' status in various locations where the signal is normally OK as well as at home. Switching airplane mode on then off, gets connectivity back for a short time but not for long, so far. No issues on the Vodafone service checker as far as I can see.
I've tried resetting network settings but I simply cannot add a new APN - the option simply isn't there in my settings. The current settings all appear to be correct but are greyed out so I cannot edit them at all. The only slightly odd thing I've noticed is that my Operator settings are dated March 2024 whereas the latest (as per my wife's phone) seem to be June 2024 but I've been unable to find a way to update them. Lebara's help simply sends a text describing how to change them manually but, as noted above, I can't edit the settings anyway.
Just looking for any thoughts as I've run out of ideas for now. (The Lebara chat line suggested trying the SIM in another device, which I will soon, but I'm not convinced that will help me).























