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PSA: IDNet no longer offering Openreach 300/50 service

Simmie

Regular Member
Noticed this morning that IDNet no longer seem to sell the Openreach 300/50 service, instead offering 500/75 for the same price. I've requested a speed upgrade as it's the same price, shame they never informed me - otherwise I would be paying for a slower service for no reason...
 
Noticed this morning that IDNet no longer seem to sell the Openreach 300/50 service, instead offering 500/75 for the same price. I've requested a speed upgrade as it's the same price, shame they never informed me - otherwise I would be paying for a slower service for no reason...
They don't need to inform you, This is likely a change of what packages they offer and doesn't effect your current contact
 
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Contacted IDNet and they're allowing me to transfer to the new speed at the same price with the original contract end date. Well handled.
That's nice of them as some would require you to recontract :)
 
That's nice of them as some would require you to recontract :)
I would probably say that most ISP require a new minimum term contract. FWiW, it would seem that IDNet is starting a bit of a price war over the 500Mbps product. Some ISPs still charge £45/month for 330Mbps. I am hoping that my present ISP takes note!
 
IDNet have always been great at support, certainly when I was a customer for many years, so I'm pleased to hear they handled this sensibly and quickly for you.
 
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I have looked at some FTTP offerings from different retail ISPs and it does seem over cluttered where there is 5 or so packages with the price difference being barely £2 a month between each one, So IDNet cleaning it up makes sense to me.
 
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