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Query re Openreach Roadworks

You don't need to be too technical, leave that to them. Just explain what you have here, you live in a block of flats and their site says you can not order, but the neighbours above you can.

Ask if this is an error or if there's anything you can do to help them get service to you
Cheers mate your legend so is Yugi
 
You don't need to be too technical, leave that to them. Just explain what you have here, you live in a block of flats and their site says you can not order, but the neighbours above you can.

Ask if this is an error or if there's anything you can do to help them get service to you
One last question sorry again does the router make big difference when it comes to adsl ? fttp fttc etc
 
Generally most people should use the router supplied by the ISP. Then if there's any problem, it's the ISP's responsibility to fix it.

You could use a different router if you have special requirements, and if you're in that situation you'll know what they are.
 
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