Msh
ULTIMATE Member
Absolutely, unfortunately, that's not so simple/quickIt's not intended as a try-and-buy, and it doesn't override existing consumer law - if you sign up to a BT FTTP service and upon installation the service isn't up to scratch then you have all the same rights you had before Ofcom granted additional rights to pursue a cancellation, though this will likely involve writing complaint letters.
I maintain the simplest way to avoid this issue is to enter contracts that let you leave or have no minimum term. It seems to be becoming more popular at least (and the opposite is also true with some ISPs























