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I've been with Waitrose (Brightview ... Plusnet ...) for a while now. I was deeply disturbed when they merged with Plusnet as I have a long memory but decided to stick with them since Lee Strafford had apparantly left the building.
Internet access was lost last night (jan 2) about 10pm. Still gone 12 hours later so decided to check router. connection up but no DNS. No IP address. Phoned Waitrose and after they reset my password all was ok.
so what was that about? I asked the support guy but he was a bit vague. My setup has been unchanged for a couple of years. So it must be their end. Wouldn't have minded a bit of candour.
Internet access was lost last night (jan 2) about 10pm. Still gone 12 hours later so decided to check router. connection up but no DNS. No IP address. Phoned Waitrose and after they reset my password all was ok.
so what was that about? I asked the support guy but he was a bit vague. My setup has been unchanged for a couple of years. So it must be their end. Wouldn't have minded a bit of candour.























