Buzz
Member
My neighbour has had fibre broadband installed, which means a new fibre overhead cable was attached to the phone pole (which is on my property). But the old redundant copper cable has not been removed from the phone pole. Which means there are now two overhead cables running from the phone pole across my property to my neighbour’s property (instead of just the one). I spoke with the Openreach engineer when the new fibre cable was being attached to the phone pole. He advised that the old redundant copper overhead cable would be removed from the phone pole by the second engineer who would complete the internal fibre broadband install. But unfortunately, this has not been the case. My neighbour no longer has a landline phone (since the fibre was installed) so I don’t believe the old redundant overhead copper cable is required any longer. Is it possible to request Openreach to remove the redundant overhead copper line, and will they remove it?























