Mox
Member
I am getting 40mbps download on three broadband using my original b42/43 verve router and sim from relish (with an external aerial mod) on the account that three took over. They recently emailed to say they are shutting my account on March 11th because they could no longer provide the service due to being incorporated into 3uk. I’m assuming they just no longer want to provide me 40mbps for £20 a month, as there seems to be no reason they could not just provide me a new sim and carry on using the network they still own and operate. I’ve spoken to customer services and they will only only offer me a normal 3UK 4g service replacement, which I know for a fact only makes about 2mbps download (but 15mbps upload weirdly). I realise I am going to have to pay more, despite how regressive this whole scene has become. Does anyone know how I can get 3uk to carry on selling me access to the service I am currently using and they still own and operate? It seems insane, I’m going backwards here. Thanks.